Start typing your Feedback/Feature request on the box below “Your Request”.
If a similar request is found, you will be invited to UpVote that feature. However you can post your own by clicking “Post a new request”
You can also make a comment if you want to highlight something in a feature already requested.
Visit the Road Map in the menu above to see the feedback that is already been worked on!
Note: you will need to be registered as an user to be able to give us your feedback and or comment on other features:
turning fan and light on and off
I need help turning fan and light on and off in enclosure.
Thanks for resolving my issue and great communication
I just wanted to thank Gil who responded to my request for help with faulty the sd card. He resolved it efficiently and communicated in a professional, caring and quick way.
Please make a magnetic mounting laser module adapter.
One of the issues I have found while using the LU2-10A is how easy it is to damage the pins on the connector. Another issue is how easy the cable comes loose during usage. From my experience using the MakerBot Replicator+ 3D printer with its magnetic mounting extruder I found that it was easy to […]
How to adjust belts on Aufero Laser 2?
I'm looking for the documentation on how to tighten the belts on my Aufero Laser 2.
Not powering on
Laser 4007777956 not powering on
Wenn ich den neuen Ortur 3 LM einschalte, pipst er nur
Ich habe gerade den frisch gekauften Ortur LM3 zusammengebaut. Wenn ich die Spannungsversorgung einschalte blinkt und piepst das Gerät nur und ich kann es auch nicht mit Lightburn verbinden.
Thank You!
I just want to thank Gil and the entire Ortur team for the Customer Support you provide. You provide Concern for your customers and Conscientious attention in getting replacement parts in our hands in a timely fashion. Thank you!
What happened to the ticket I submitted in October?
I submitted a ticket in October and never received a response. Now it appears the ticket has been removed. What happened? I am not happy with the LM2. The problems seem to be getting worse.
JE N'ARRIVE PAS A CONNECTER LE GRAVEUR AU LOGICIEL GRBL
J'ai téléchargé le dernier firmware pour Aufero Laser 2 en ayant pris soin de supprimer mon antivirus McAfee de mon PC (il pouvait bloquer le chargement de ce fichier). Je l'ai copié sur "AuferoLaser:F" comme demandé. Le graveur s'est éteint comme prévu. Je l'ai rallumé mais après une fois sur le logiciel GRBL, le graveur […]
Can the X and Y axis be swapped after install of the extension kit?
SWAP THE X AND Y AXIS after the install of the extention kit