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I’m trying to understand, why am I having an issue with a company that states there is a 1 year guarantee on its product… this is the second time in a year that I have had problem with this product…I should not have to keep asking to have it fixed or replaced. This has been going for weeks now. I understand this company is going thru issues. I see that it continues to sell new products with a 1 year guarantee statement but it seems it is just a marketing statement not policy… mike
I’m trying to understand, why am I having an issue with a company that states there is a 1 year guarantee on its product… this is the second time in a year that I have had problem with this product…I should not have to keep asking to have it fixed or replaced. This has been […]
Hi I just put together my new Laser Master 3. When trying to home the machine it most of the times binds when it come towards the front. When I put a straight edge on it show about .125 bend on the right rail ). If I try to engrave something it hangs up and […]
I was looking at your 20W LU3-20A Laser Module to upgrade my laser master pro 2 S2. I am a bit Leary about doing so. I had upgraded to the LU2-10A module per your suggestion and spent a lot of money for it. It has never cut any better than the LU2-4-LF that came with […]
Alguien podría contestar, por que cierran los casos sin ser resueltos. Que ocurre esto va a seguir de esta manera
I have seen a few posts were the 2 Y motor wires have came apart in the extension kit side rail. For a pennies please give us one long wire.
A bad buy. Two months ago I opened a ticket because the Laser Master 2 Pro S2 LU2-4 LF was not able to cut a 3mm DMF sheet (on the datasheet it says it can cut). They told me that they would send me a replacement and, after reopening the ticket three times, they contacted […]
Una mala compra. Hace dos meses abrí un tiquet porque la Laser Master 2 Pro S2 LU2-4 LF no era capaz de cortar un lámina de DMF de 3 mm (en las características indica que sí corta). Me dijeron que me enviarían un repuesto y, después de reabrir tiquet tres veces me contactaron por whatsapp […]
Não consigo configurar o mandril rotativo no software LASER GRBL. Não encontro um tutorial, um video de como fazer o mandril funcionar.
I opened a ticket and solved the problem with the my laser. After several unsuccessful attempts to solve the problem, the support stopped responding (for about 3-4 weeks) and still just closes my ticket without an answer. When I open a new ticket with the fact that support does not answer me, it is deleted […]
My new LM3 is saying there is a project in process or it is on pause. Not able to burn.